Frequently Asked Questions
Service visits often have a quick turnaround, however in order to prevent reschedules, Golden Glove will troubleshoot over the phone and depending on when the parts availability, we can book the appointment.
Currently Golden Glove covers the New York Greater area, tri-state. We can discuss options if out of the area range.
Golden Glove will honor a 30-day warranty on trip and labor for the same issue that occurred. For parts, it will depend on manufactures warranty.
Yes, we will follow each respective manufacturer’s warranty policy.
Golden Glove can perform installations, please call for further details.
Yes, Golden Glove Technicians are hired and trained within the company to make sure premium service is delivered.
Absolutely, professionalism and respect towards customers home is imperative to Golden Glove.
Yes, our Technicians will make sure that cabinets and floors are protected to prevent any damages.
Part of the Golden Standard that we have, is to provide customers with a basic understanding of how the machine works as well as Maintenace tips to prevent further issues.